Personal data processing policy

DEFINITIONS AND TERMS

Application – Mobile application Tes4me Doctor for iOS, android and windows 10.

Device - a mobile phone, tablet or other device on which the Application is installed.

tES4me device – a Transcranial Electrical Stimulator tES4me device manufactured by MCS Ltd.

The company - Medical Computer Systems Ltd.

User — a person using the Mobile application Tes4me doctor.

E-mail — doctor@tes4me.com.

Introduction

Our personal data handling policy and procedures have been developed in line with the requirements of the 1995 European Union Data Protection Directive (Directive 95/46/EC) and the General Data Protection Regulation and applicable national law.

1. What personal data do we collect?

We collect and process personal data when you register in the application and when you contact the product user support service. The personal data we process includes:

  • Name;
  • email address and phone number;
  • photo or file of document, confirming your qualifications.

The Company does not collect or process any other data.

All data obtained when using the application is stored exclusively on the User's Device and is not transferred to the Company, a third party or third-party applications.

2. How do we use this personal data and what is the legal basis for this use?

We process the personal data listed in paragraph 1 above for the following purposes:

  • provision of a personal qualified user license to use the Application. Proof of qualifications is required to prevent an unqualified person from using the application;
  • to comply with applicable law and regulation;
  • in accordance with our legitimate interests in protecting company's legitimate business interests, role as the National Standards Body, and legal rights, including but not limited to, use in connection with legal claims, compliance, regulatory and investigative purposes (including disclosure of such information in connection with legal process or litigation);
  • with your express consent to respond to any comments or complaints we may receive from you, or to investigate any complaints received from you or from others, about our products or services;
  • we may use information you provide to personalize our communications to you and  products or services for you, in accordance with our legitimate interests;
  • to monitor use of our application. We may use your information to help us check, improve and protect our products, content, services and websites, both online and offline, in accordance with our legitimate interests;
  • we may use your information to invite you to take part in market research or surveys.

We may also send you direct marketing in relation to company’s relevant products and services. Electronic direct marketing will only be sent where you have given your consent to receive it, or (where this is allowed) you have been given an opportunity to opt-out. The user agrees to the newsletter by agreeing to the terms of the privacy policy and user agreement.

3. With whom and where will we share your personal data?

Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if needed for the legal protection of our legitimate interests in compliance with applicable laws.

4. How long will you keep my personal data?

The company keeps personal user data for at least 10 years, in accordance with the product life cycle, to provide high-quality and timely service.

5. Where is my data stored?

Personal data is stored on the Company's server. Further information may be obtained by e-mail.

6. What are my rights in relation to my personal data?

You have the right to ask us not to process your personal data for marketing purposes by contacting the company by e-mail.

If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.

You also have the right, with some exceptions and qualifications, to ask us to provide a copy of any personal data we hold about you.

In some circumstances you can ask us to erase your personal data (a) by withdrawing your consent for us to use it; (b) if it is no longer necessary for us to use your personal data; (c) if you object to the use of your personal data and we don't have a good reason to continue to use it; or (d) if we haven't handled your personal data in accordance with our obligations.

7. Where can I find more information about company’s handling of my data?

This Privacy Policy is located at https://mks.ru/en/private-policy-tes4me-doctor/. Should you have any queries regarding this Privacy Policy, about company’s processing of your personal data or wish to exercise your rights you can contact company’s technical support using email address doctor@tes4me.com.